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Benefits Assessments & Application Assistance

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Western Reserve Area Agency on Aging

The Benefits Enrollment Center can see if you qualify for the benefits available from more than 1,300 federal, state and local programs like help with utilities, food, transportation, housing assistance, and more. Our Benefits Enrollment Center has helped thousands of people in Northeast Ohio and beyond get the help they need.

To receive a free benefits checkup screening, email us esopreceptionist@benrose.org or call us today at 216.791.8000 to schedule your FREE benefits checkup.

After your benefits checkup, we can help you:

  • Fill out applications
  • Submit completed applications online or by mail
  • Resolve problems with benefit applications, delays in processing applications, and using benefits 

 

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Need information on Medicare Part D benefits?

Visit our Medicare Part D Assistance page to learn more about how our Benefits Enrollment Center can help you enroll in Part D coverage or make changes to your plan

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Cynthia Walker

Medicare and Benefit Enrollment Counselor

Contact: esopreceptionist@benrose.org | (216) 373-1650

Cynthia Walker is a Benefits Specialist at Empowering and Strengthening Ohio’s People (ESOP), an agency that helps adults in all stages of life achieve and maintain financial wellness and housing stability. ESOP is a subsidiary of The Benjamin Rose Institute on Aging. Walker has been with the ESOP for 12 years, providing various services such as being a Foreclosure Prevention Advocate, a Financial Literacy Counselor, a Financial Workshop Facilitator including Home Buyers Education classes and Pre-Purchase Counseling.

Cynthia Walker is a Benefits Specialist at Empowering and Strengthening Ohio’s People (ESOP), an agency that helps adults in all stages of life achieve and maintain financial wellness and housing stability. ESOP is a subsidiary of The Benjamin Rose Institute on Aging. Walker has been with the ESOP for 12 years, providing various services such as being a Foreclosure Prevention Advocate, a Financial Literacy Counselor, a Financial Workshop Facilitator including Home Buyers Education classes and Pre-Purchase Counseling.

In addition, Walker is a HUD certified counselor as well as serving as certified Ohio Senior Health Insurance Information Program (OSHIIP) counselor for the last five years. She is a graduate from Kent State University, with a Bachelor of Business Administration and an Associate Degree in Applied Accounting.